Skills & Competencies for Bakery Clerk

Bakery Clerk job profile

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JOB SUMMARY for Bakery Clerk

Responds and attends to customer requests in the bakery department within a grocery store.

JOB RESPONSIBILITIES for Bakery Clerk

Responsible for various duties including preparing baked goods and other items for sale, arranging and wrapping bakery products, and placing bakery items in display cases. May operate machines such as bread slicers. Has knowledge of proper food handling procedures.

Bakery Clerk SALARY RANGE

BASE 50%
$34,084
TOTAL 50%
$34,810
Job Level
A01
Job Code
SM15000382
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Bakery Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Bakery Clerk skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 hard skills or competencies (industry competencies) for Bakery Clerk

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -1
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Cites how the Food and Drug Administration (FDA) ensures proper handling, storage, cleaning, and sanitation procedures.
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Level 2 Behaviors
(Light Experience)
Follows cleaning and sanitization protocols for equipment, utensils, and surfaces that come into contact with food.
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Level 3 Behaviors
(Moderate Experience)
Assesses food records, logs, and other documentation to confirm adherence to food safety guidelines.
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Level 4 Behaviors
(Extensive Experience)
Analyzes data on food-related illnesses, inspection outcomes, and safety indicators to identify compliance failures.
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Level 5 Behaviors
(Mastery)
Develops a monitoring system to track critical control points, such as food storage temperatures and cleaning schedules.
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2 Industry Competency – Food Handling and Storage
Proficiency Level -2
Skill definition-Properly handling, storing, and maintaining food products in a safe and hygienic manner to prevent contamination, spoilage, and foodborne illnesses.
Level 1 Behaviors
(General Familiarity)
Describes the principles of the critical control point (CCP) approach.
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Level 2 Behaviors
(Light Experience)
Adheres to strict personal hygiene practices, including proper handwashing and appropriate clothing.
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Level 3 Behaviors
(Moderate Experience)
Alerts supervisors about personal health issues related to airborne, food-borne, or infectious diseases.
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Level 4 Behaviors
(Extensive Experience)
Determines the critical control points (CCPs) within the food preparation system.
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Level 5 Behaviors
(Mastery)
Integrates regulatory requirements and industry standards into organizational policies and procedures.
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3 Bakery Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Clerk
Proficiency Level - 4
5 Competency for - Bakery Clerk
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Bakery Clerk

1 Job Family Competencies – Customer Engagement
Proficiency Level -2
Skill definition-Building and maintaining meaningful interactions with customers to enhance their overall experience with a product, service, or brand.
Level 1 Behaviors
(General Familiarity)
Cites the different types of customer engagement strategies and their impact on customer loyalty.
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Level 2 Behaviors
(Light Experience)
Addresses clients issues or complaints in a prompt and empathetic manner.
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Level 3 Behaviors
(Moderate Experience)
Analyzes customer behavior data using CRM systems to identify current levels of customer engagement and experience.
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Level 4 Behaviors
(Extensive Experience)
Creates training programs to guide teams in delivering effective customer engagement techniques.
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Level 5 Behaviors
(Mastery)
Champions the use of AI-powered chatbots or predictive analytics to enhance customer interactions.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for developing safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Applies safety concepts in the workplace, including the proper use of personal protective equipment.
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Level 3 Behaviors
(Moderate Experience)
Drafts standard operating procedures to ensure seamless implementation of safety policies.
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Level 4 Behaviors
(Extensive Experience)
Delivers clear interpretation of safety policies, procedures, and reports to all junior managers and staff.
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Level 5 Behaviors
(Mastery)
Conceptualizes innovative ways to drive continuous improvements in our safety policies and procedures.
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3 Bakery Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Clerk
Proficiency Level - 4
5 Competency for - Bakery Clerk
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Bakery Clerk

1 Core Competencies – Scheduling
Proficiency Level -1
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Cites examples of effective scheduling skills, including data entry, customer service, and appointment setting.
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Level 2 Behaviors
(Light Experience)
Documents different kinds of communications related to work schedules, such as memos, emails, and reports.
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Level 3 Behaviors
(Moderate Experience)
Administers phone calls and emails to respond to customers' inquiries regarding upcoming or scheduled appointments.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with workforce management professionals to integrate scheduling optimization tools.
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Level 5 Behaviors
(Mastery)
Authorizes the planning schedules of companies and organizations that operate in various industries.
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2 Core Competencies – Products And Services
Proficiency Level -1
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Cites examples of how customers use our business's products and services.
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Level 2 Behaviors
(Light Experience)
Describes our organization's current marketing campaign.
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Level 3 Behaviors
(Moderate Experience)
Announces and explains updates of products and services and delivery.
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Level 4 Behaviors
(Extensive Experience)
Enhances employees' understanding of several sets of interrelated products and services and their interdependence.
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Level 5 Behaviors
(Mastery)
Conceives and plans our business’s future structure according to the target market and P/S strategy.
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3 Bakery Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Clerk
Proficiency Level - 4
5 Competency for - Bakery Clerk
Proficiency Level - 5

Summary of Bakery Clerk skills and competencies

There are 10 hard skills for Bakery Clerk, FDA Food Code Compliance, Food Handling and Storage, Cross Merchandising, etc.
5 general skills for Bakery Clerk, Customer Engagement, Safety Policies and Procedures, Promotion, etc.
9 soft skills for Bakery Clerk, Scheduling, Products And Services, Standard Operating Procedures (SOP), etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Bakery Clerk, he or she needs to be proficient in Scheduling, be proficient in Products And Services, and be proficient in Standard Operating Procedures (SOP).

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